Now Hiring: Administrative Assistant

Wisconsin Council of the Blind & Visually Impaired (WCBVI) is seeking a dedicated and compassionate individual to join our team as an Administrative Assistant.

Administrative Assistant Position Description 

Position Title: Administrative Assistant
Organization: Wisconsin Council of the Blind & Visually Impaired
Position Type: Part-Time (15 hours per week)
Location: 754 Williamson Street, Madison, WI
Schedule: Wednesdays and Fridays, 8:30 a.m. – 4:30 p.m.

Position Summary

Formed in 1952, the Wisconsin Council of the Blind & Visually Impaired is a statewide nonprofit organization that promotes the dignity and empowerment of people living with vision loss through advocacy, education and vision services.

This part-time position involves greeting visitors, handling incoming calls, assisting clients, and supporting our mission. The position is based at the Council’s Madison office at 754 Williamson St, Madison, WI 53703. The schedule is 8:30 AM to 4:30 PM on Wednesdays and Fridays (with a 30-minute lunch break). Occasional staff meetings (often on Mondays) and events may occur outside these hours.

Position Responsibilities

  • Greet guests and clients in a friendly and professional manner.
  • Manage incoming phone calls and direct them to the appropriate staff members.
  • Assist with inquiries and provide basic information about our services and programs.
  • Assist clients in placing orders for adaptive products through our Sharper Vision Store.
  • Answer questions and help callers seeking information and resources related to vision loss.
  • Connect callers with appropriate resources and services within the organization or in the community.
  • Assist in production of audio, print, and braille publications.
  • Maintain cleanliness and organization of the lobby and common office space and help with event preparation.
  • Perform administrative tasks and other projects as assigned by the supervisor.

Skills and Attributes

  • Excellent communication and interpersonal skills.
  • Demonstrated ability to work with individuals in a patient, empathetic and understanding manner.
  • Commitment to inclusivity, uncompromising respect and integrity in working with diverse populations.
  • Fluency in Spanish is highly valued but not required.
  • Knowledge of braille production is highly valued but not required.
  • Individuals with disabilities and diverse backgrounds are strongly encouraged to apply.

Education and Professional Experience

  • High school diploma or equivalent required; additional education or relevant experience preferred.
  • Basic computer skills and familiarity with office equipment and Microsoft Office software.

How to Apply

We will accept applications until the position is filled, with priority given to applications received by Monday, August 5, 2024. The start date for the position is targeted for early September. Please send your application in Word format to

  1. A current resumé.
  2. A cover letter highlighting relevant experience and
  3. qualifications.
  4. Brief responses (50-150 words) to these 2 questions:
  5. The Council’s core values are inclusivity, uncompromising respect, and integrity. Choose one of these values, describe what it means to you, and share a situation in which this value guided your actions.
  6. Share an example of your experience in a client-facing role and how you ensured effective communication and customer satisfaction.

WCBVI offers an attractive benefit package. Pay is commensurate with duties and experience and with similar positions in the nonprofit sector. Starting hourly range: $17 to $18.50 per hour. Candidates fluent in Spanish, braille, or American Sign Language (ASL) may be considered for a higher hourly pay range.

Wisconsin Council of the Blind & Visually Impaired is an equal opportunity employer and an inclusive environment. We warmly welcome applications from individuals with disabilities, women, and people of all backgrounds and ethnicities.

This job description is available for download as a Word document.

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